We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

FIREFOX IS STOPPING RAPPOT SECURITY FROM WORKING

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya John99

more options

downloaded rappor via my bank website but it will only work for a time if I restart firefox without add-ons then it will only work for a while, cannot protect other websites that I frequently use can you help Thanks

downloaded rappor via my bank website but it will only work for a time if I restart firefox without add-ons then it will only work for a while, cannot protect other websites that I frequently use can you help Thanks

Solution eye eponami

Rapport produces a variety of software solutions. The software provided by Banks etc is often of only speculative value and transactions will be verifies even if you do not use that software.

Raport software is often of a type that needs cahnging and updating for every Firefox major update, and they will get round to doing that but someimes there is rather a delay. Try updating your raport software. If that fails to help temporarily disable it and contact their support site. It is more important to keep Firefox up to date and secure than it is to try to use Raports general free banking related software.

Firefox has basic phishing and malware protection built in and enabled by default.

I believe this is the current Trusteer Rapport support site

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (1)

more options

Solution eye oponami

Rapport produces a variety of software solutions. The software provided by Banks etc is often of only speculative value and transactions will be verifies even if you do not use that software.

Raport software is often of a type that needs cahnging and updating for every Firefox major update, and they will get round to doing that but someimes there is rather a delay. Try updating your raport software. If that fails to help temporarily disable it and contact their support site. It is more important to keep Firefox up to date and secure than it is to try to use Raports general free banking related software.

Firefox has basic phishing and malware protection built in and enabled by default.

I believe this is the current Trusteer Rapport support site