This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Cant download messages because of warning "The folder Inbox is full, and can't hold any more messages. To make room for more messages, delete..."

  • 3 biyano
  • 16 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Toad-Hall

sheba0811
sheba0811
more options

This alert comes up 'The folder Inbox is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact the folder' I have deleted messages and compacted my folders and the warning still continues to come up when I try to 'get messages'. I have checked with my email host provider and I still have plenty of space with them.

This alert comes up 'The folder Inbox is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact the folder' I have deleted messages and compacted my folders and the warning still continues to come up when I try to 'get messages'. I have checked with my email host provider and I still have plenty of space with them.

Ezalaki modifié na Wayne Mery

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Is this a pop or imap mail account?

What size is the Inbox? 'Menu icon' > 'Options' > 'Layout' > select : 'Folder Pane Column' enable the 'Size' column see image below as guide

sheba0811
sheba0811 Nkolo motuna
more options

Hi, thanks for your help, t is a POP account. I can only seem to enable the display of the size of individual emails rather than the whole account. Thanks Jessie

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

If you have selected to enable the column 'Size' in the section where the list of emails is displayed eg: Date, Subject, From, Size then you will see the size of individual emails. See first image below.

If you have enabled the 'Folder Pane Column' as advised then you need to select the 'Size' column associated with the 'Folder pane'. This will show size of each folder. See second image below.