This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I don't get prompted for new password, I only get login to gmail page and when I do log in it goes to an Accounts help page?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Matt

more options

I've used Thunderbird for years and I have changed password on gmail account many times and normally when I do that, a little box pops up and prompts me to put in the new password - THis time however, I get a page pop up that ask me to sign in to gmail. I do that, and then it goes to https://support.google.com/accounts/answers etc a page that tells you how to enable or disable cookies. I can't find anywhere that gives any info on password change in thunderbird except to delete your password in Appdata ( which i did) then it says a page will pop up asking for password. I can't get that put in password page to pop up ! So frustrating - Please help - Thanks

I've used Thunderbird for years and I have changed password on gmail account many times and normally when I do that, a little box pops up and prompts me to put in the new password - THis time however, I get a page pop up that ask me to sign in to gmail. I do that, and then it goes to https://support.google.com/accounts/answers etc a page that tells you how to enable or disable cookies. I can't find anywhere that gives any info on password change in thunderbird except to delete your password in Appdata ( which i did) then it says a page will pop up asking for password. I can't get that put in password page to pop up ! So frustrating - Please help - Thanks

All Replies (1)

more options

did you also fall into the google two factor authentication trap?