This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I've login firefox account but my old datas are not sync ! i've requested new password (forgot password)

more options

i have formatted my pc ! i have forgot my password while login firefox for that i have reset my password! after reseting my firefox account all my datas will not be shown or erased ! Can u please help me to recover that back please !

i have formatted my pc ! i have forgot my password while login firefox for that i have reset my password! after reseting my firefox account all my datas will not be shown or erased ! Can u please help me to recover that back please !

All Replies (2)

more options
more options

Resetting the Firefox Account password clears your data from the Sync server. See the screenshot for the warning message about that action.