This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Thunderbird tags disappeared

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya Matt

annehax
annehax
more options

I have just got a new laptop with Thunderbird 45.3.0 installed for Linux. While using my old laptop (also Linux), I tagged my mails under an older version of Thunderbird. Now when reading on my new laptop my old mails that were tagged, they appear as untagged. (Note that I can make new tags, so the tagging feature is available, it is juts my old tags that are not visible.)Could you give me a hint how to retrieve the old tags? Are they e.g. stored in a file I could copy from my old laptop? Thanking you in advance for a solution.

I have just got a new laptop with Thunderbird 45.3.0 installed for Linux. While using my old laptop (also Linux), I tagged my mails under an older version of Thunderbird. Now when reading on my new laptop my old mails that were tagged, they appear as untagged. (Note that I can make new tags, so the tagging feature is available, it is juts my old tags that are not visible.)Could you give me a hint how to retrieve the old tags? Are they e.g. stored in a file I could copy from my old laptop? Thanking you in advance for a solution.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are you using IMAP? or more importantly IMAP on the new device and POP on the old perhaps?