This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Messages are being deleted after read; star symbol disappeared

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 11 views
  • Eyano yasuka ya user1121639

more options

Messages are disappearing from inbox list. When I search for them, I can find them, but they do not appear in the inbox.

All stars are suddenly gone from all previously starred emails

Messages are disappearing from inbox list. When I search for them, I can find them, but they do not appear in the inbox. All stars are suddenly gone from all previously starred emails

All Replies (1)

more options

Are you finding those messages in the junk/spam folder?

Do you have any Message Filters? Thunderbird menu: Tools: Message Filters Support Article: Organize Your Messages by Using Filters