Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Can't organize my webmail Folders

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya benaknoun

benaknoun
benaknoun
more options

Hi

I'm new to Thunderbird, i have set it all up, and 'm hoping i can find the help that i need here. Basically, i have 3 email accounts, yahoo, gmail, and webmail. On my webmail account, the only folder i see is INBOX, i do not see SENT or any other folder. So i go to VIEW, and change FOLDERS to ALL, and nothing, it only shows INBOX. i change it to UNIFIED, and it does show SENT and my other folders, but it is a horrible interface, because to see SENT of my webmail, i have to scroll down through my other accounts.

My question is, when VIEW FOLDERS is set to ALL, why can't i see my webmail folders?

see the photo attached

any solution please?

thank you

Hi I'm new to Thunderbird, i have set it all up, and 'm hoping i can find the help that i need here. Basically, i have 3 email accounts, yahoo, gmail, and webmail. On my webmail account, the only folder i see is INBOX, i do not see SENT or any other folder. So i go to VIEW, and change FOLDERS to ALL, and nothing, it only shows INBOX. i change it to UNIFIED, and it does show SENT and my other folders, but it is a horrible interface, because to see SENT of my webmail, i have to scroll down through my other accounts. My question is, when VIEW FOLDERS is set to ALL, why can't i see my webmail folders? see the photo attached any solution please? thank you
Bafoto sur écran jointes

Solution eye eponami

Right-click the account in the folder pane, Subscribe... and make sure the relevant folders are checked.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

What's the account type of the 'Webmail' account - POP or IMAP?

benaknoun
benaknoun Nkolo motuna
more options

Hi

it is IMAP

Thanks

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solution eye oponami

Right-click the account in the folder pane, Subscribe... and make sure the relevant folders are checked.

benaknoun
benaknoun Nkolo motuna
more options

Thank you very much, it has fixed the issue.

BR