This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

The instructions for recovering passwords identifies & says to copy 2 files, but does not tell where to paste them.

  • 1 eyano
  • 3 eza na bankokoso oyo
  • 5 views
  • Eyano yasuka ya cor-el

more options

Below are the "Firefox Help" instructions for recovering passwords, but does not fully explain what to do with the copied files, nor does the "For more information..." instructions.

"Passwords

Your passwords are stored in two different files, both of which are required:

   key3.db - This file stores your key database for your passwords. To transfer saved passwords, you must copy this file along with the following file.
   logins.json - Saved passwords. 

For more information see Password Manager - Remember, delete, change and import saved passwords in Firefox."

Below are the "Firefox Help" instructions for recovering passwords, but does not fully explain what to do with the copied files, nor does the "For more information..." instructions. "Passwords Your passwords are stored in two different files, both of which are required: key3.db - This file stores your key database for your passwords. To transfer saved passwords, you must copy this file along with the following file. logins.json - Saved passwords. For more information see Password Manager - Remember, delete, change and import saved passwords in Firefox."

All Replies (1)

more options

You need to copy these files to the Firefox profile folder while Firefox is closed. Note that logins.json and key3.db need to match because the latter stores the encryption key for the logins.json file.

You can use this button to go to the current Firefox profile folder:


Firefox uses two locations for the Firefox profile folder, so make sure to look in the correct location. Location used for the main profile in "AppData\Roaming" that keeps your personal data.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Location used for the disk cache and other temporary files in "AppData\Local".

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\