This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Can't create new folders & now Yahoo emails are slow retrieving & dissapear from TB inbox when deleted from Yahoo email site??

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya christ1

more options

Using most current v of TB. Yahoo emails are so slow being pulled in from my Yahoo email account. If I have an email in the TB inbox & then delete the same email from my Yahoo inbox the TB version disappears also??? Also, to day I tried creating a New TB folder for some of my viewed TB emails & NOTHING HAPPENS...no new folder. I have done this many times in the past and NEVER run into this problem. Appreciate the consideration....thank you.

Using most current v of TB. Yahoo emails are so slow being pulled in from my Yahoo email account. If I have an email in the TB inbox & then delete the same email from my Yahoo inbox the TB version disappears also??? Also, to day I tried creating a New TB folder for some of my viewed TB emails & NOTHING HAPPENS...no new folder. I have done this many times in the past and NEVER run into this problem. Appreciate the consideration....thank you.

All Replies (1)

more options
Yahoo emails are so slow being pulled in from my Yahoo email account.

Can you explain that in more detail? What does 'slow' mean here?

If I have an email in the TB inbox & then delete the same email from my Yahoo inbox the TB version disappears also???

That would be the expected behavior if your account is IMAP. Is it?

to day I tried creating a New TB folder for some of my viewed TB emails & NOTHING HAPPENS...no new folder.

The Yahoo server isn't the worlds fastest and most reliable server. You may try later.

If the problem doesn't disappear, try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?