We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

My immunization program says I need to close another mozilla runing ...close it? I can not find another Mozilla running to close?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya FredMcD

more options

I am trying to run Immunization but it tells me to close a Mozilla already running. I do not have another one running according control alt delete? Where is this program running?

I am trying to run Immunization but it tells me to close a Mozilla already running. I do not have another one running according control alt delete? Where is this program running?

All Replies (1)

more options

Sometimes when FF is closing, not all of it shuts down properly. On Windows, start the Task Manager. (Other systems may have different names and / or commands). Select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.