This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Where does email go if it is in junk folder and I mark it as Not Junk? Not in inbox or trash.

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 12 views
  • Eyano yasuka ya JERH

JERH
JERH
more options

When email has been sent to Junk folder automatically and I mark it as Not Junk, where does it go? I have looked in the Inbox and Trash folders but it's not there. I have tried right clicking on the email in the Junk Folder and clicking on the Move To option. I then click on Inbox. It simply disappears no matter if I use Not Junk or Move To. Sometimes it can be something that I need to retain.

HELP!!

When email has been sent to Junk folder automatically and I mark it as Not Junk, where does it go? I have looked in the Inbox and Trash folders but it's not there. I have tried right clicking on the email in the Junk Folder and clicking on the Move To option. I then click on Inbox. It simply disappears no matter if I use Not Junk or Move To. Sometimes it can be something that I need to retain. HELP!!

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

in my case it goes to the inbox. usually a page or two down as I don't check my spam folder as often as I probably should.

JERH
JERH Nkolo motuna
more options

I've checked my entire inbox but it's not there. Thanks for your reply to my post.