Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya smorele

more options

i get a crash report at startup but cannot submit report or restart firefox

i get a crash report at startup but cannot submit report or restart firefox

All Replies (1)

more options

Hello bhawkotter, sorry to see that :( Can you start your browser in safe mode?

  • Click the menu button New Fx Menu, click help Help-29and select Restart with Add-ons Disabled.... Firefox will start up with the Firefox Safe Mode dialog.