This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Saved e-mail opening up as the email directly below...

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Jackil25

Jackil25
Jackil25
more options

I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

Solution eye eponami

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Solution eye oponami

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Jackil25
Jackil25 Nkolo motuna
more options

Thank you christ1, you are a lifesaver!