This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox won't sync

  • 2 biyano
  • 2 eza na bankokoso oyo
  • 21 views
  • Eyano yasuka ya FredMcD

more options

I purchased a new computer and want to sync my firefox bookmarks from my old computer to the new computer. Both have updated firefox. I have created a firefox account, logged in, and verified the firefox account for both computers. I went into my old computer and click the sync button and it appears to be syncing but nothing is happening on the new computer. I then went to the new computer and clicked the sync button, which also appeared to be doing something but no bookmarks have appeared. The troubleshooting for syncing doesn't address my problem and I have spent a long time going in circles trying to find an answer. Please help.

Both computers are Windows 10. I do not use Firefox on any of my other devices. Both computers have FF 57.0 (64bit)

I purchased a new computer and want to sync my firefox bookmarks from my old computer to the new computer. Both have updated firefox. I have created a firefox account, logged in, and verified the firefox account for both computers. I went into my old computer and click the sync button and it appears to be syncing but nothing is happening on the new computer. I then went to the new computer and clicked the sync button, which also appeared to be doing something but no bookmarks have appeared. The troubleshooting for syncing doesn't address my problem and I have spent a long time going in circles trying to find an answer. Please help. Both computers are Windows 10. I do not use Firefox on any of my other devices. Both computers have FF 57.0 (64bit)

Solution eye eponami

That's good to hear.. Please flag your last post as Solved Problem so others will know.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

more options

It appears that sync finally worked, so you can disregard the question. You don't seem to have the option to remove a question....

more options

Solution eye oponami

That's good to hear.. Please flag your last post as Solved Problem so others will know.