This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox is permanently stuck in "Private Browsing " mode.

  • 2 biyano
  • 3 eza na bankokoso oyo
  • 46 views
  • Eyano yasuka ya escondite

escondite
escondite
more options

Since the Win 10 update to Ver1709 I have been having nothing but problems with Firefox, now I found that trying to take a screen shot I get a message "can't take screen shots in private mode", but Firefox is not in Private mode. This could also explain why it is blocking some secure websites.

Since the Win 10 update to Ver1709 I have been having nothing but problems with Firefox, now I found that trying to take a screen shot I get a message "can't take screen shots in private mode", but Firefox is not in Private mode. This could also explain why it is blocking some secure websites.

Solution eye eponami

Hi, could you please check the following?

1. Type "about:config" in the address bar. 2. Click the "I accept the risk" button. 3. In the search box that appears, type "browser.privatebrowsing.autostart".

What appears in the "value" column? If it says "true", double-click on the item to change it to "false", and restart Firefox.

Tanga eyano oyo ndenge esengeli 👍 3

All Replies (2)

user1929
user1929
more options

Solution eye oponami

Hi, could you please check the following?

1. Type "about:config" in the address bar. 2. Click the "I accept the risk" button. 3. In the search box that appears, type "browser.privatebrowsing.autostart".

What appears in the "value" column? If it says "true", double-click on the item to change it to "false", and restart Firefox.

escondite
escondite Nkolo motuna
more options

Many Thanks, it wasn't that complicated, when I restored Firefox I must have ticked the "never remember history" box and thus stuck it in Private mode. all is sorted now and back to where we were before .................... until the next Win 10 update.