This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When I opened thunderbird before update, I used to have a choice of my emails or my wife's emails. Now it only opens with mine.

VictorCarriere
VictorCarriere
more options

There used to be a screen allowing the selection of 3 different email accounts when Thunderbird was opened. Now Thunderbird opens immediately with my email account and no choice to select any other account. Are the other accounts (profiles?) lost? If not how can I restore them and choose which one will open?

There used to be a screen allowing the selection of 3 different email accounts when Thunderbird was opened. Now Thunderbird opens immediately with my email account and no choice to select any other account. Are the other accounts (profiles?) lost? If not how can I restore them and choose which one will open?

Ezalaki modifié na VictorCarriere

Solution eye eponami

The other profiles are probably still there, but somehow the target of the shortcut got changed such that the Profile Manager is being skipped. Follow these steps to force Thunderbird to bring up the Profile Manager whenever you use the shortcut. 1. Right click Mozilla Thunderbird icon and choose "Properties". 2. Add " -p" to end of Target field so that "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" becomes "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -p Make sure that added " -p" is outside of quotation marks. 3. Choose "OK". 4. Start Thunderbird using icon. 5. Observe that Profile Manager appears.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

VictorCarriere
VictorCarriere Nkolo motuna
more options

Solution eye oponami

The other profiles are probably still there, but somehow the target of the shortcut got changed such that the Profile Manager is being skipped. Follow these steps to force Thunderbird to bring up the Profile Manager whenever you use the shortcut. 1. Right click Mozilla Thunderbird icon and choose "Properties". 2. Add " -p" to end of Target field so that "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" becomes "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -p Make sure that added " -p" is outside of quotation marks. 3. Choose "OK". 4. Start Thunderbird using icon. 5. Observe that Profile Manager appears.