This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How to permanently get rid of Safefinder.com

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 8 views
  • Eyano yasuka ya Shadow110

more options

When opening Firefox, Safefinder.com comes up. The Firefox homepage is no longer available. I've tried to get rid of it but nothing seems to work.

When opening Firefox, Safefinder.com comes up. The Firefox homepage is no longer available. I've tried to get rid of it but nothing seems to work.

Solution eye eponami

Thank you for your help. There was nothing in add-ons, or programs. I think I've sorted it out by going to Help>Trouble Shooting. Again Thank you.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (4)

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Safefinder “ Anything.

Also look for SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

more options

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure nothing is appended after the path to the Firefox program.

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Solution eye oponami

Thank you for your help. There was nothing in add-ons, or programs. I think I've sorted it out by going to Help>Trouble Shooting. Again Thank you.

more options

I am glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.