This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Default attachment folder not recognised

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 5 views
  • Eyano yasuka ya tmc1

tmc1
tmc1
more options

Hi, In tools | options | attachments it is set to Save files to a specific folder, that was selected via browse.

When I receive an attachment and select save, it does not automatically select this folder but my desktop. Any idea why please?

Hi, In tools | options | attachments it is set to Save files to a specific folder, that was selected via browse. When I receive an attachment and select save, it does not automatically select this folder but my desktop. Any idea why please?

Solution eye eponami

re: it is set to Save files to a specific folder, that was selected via browse.

check the settings are still set in Options.

Confirm :you have chosen a specific folder - not in Thunderbird, but elsewhere on your computer in eg: Documents

click on OK

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Solution eye oponami

re: it is set to Save files to a specific folder, that was selected via browse.

check the settings are still set in Options.

Confirm :you have chosen a specific folder - not in Thunderbird, but elsewhere on your computer in eg: Documents

click on OK

tmc1
tmc1 Nkolo motuna
more options

Hi, Thanks. It was not in Thunderbird and although it looked like it was selected in the folder window, it wasn't actually selected. If that makes sense!