This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I can write comments, but can't load images in Disqus. I can do both in Chrome though.

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 8 views
  • Eyano yasuka ya Mkll

more options

When logged into Disqus, loading images fails in the comment box. Prompt says: "You must be logged in to upload an image." Even though I'm already logged in. I can write comments though. In Chrome, I can do both.

When logged into Disqus, loading images fails in the comment box. Prompt says: "You must be logged in to upload an image." Even though I'm already logged in. I can write comments though. In Chrome, I can do both.

All Replies (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.