This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Youtube videos don't load for ~2 minutes, says "restart device". Only on Firefox.

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 18 views
  • Eyano yasuka ya Shadow110

more options

Using latest version of Firefox, Youtube videos just stall for 2 - 5 minutes before beginning. Youtube works fine on other browsers.

Using latest version of Firefox, Youtube videos just stall for 2 - 5 minutes before beginning. Youtube works fine on other browsers.

All Replies (1)

more options

Hi, please give this a try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.