This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

can't change email due to "security reasons"

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya Happy112

more options

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons"

Why is tihs happening?

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Solution eye eponami

takumi.fujiwara said

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Hi,

Would you please take a look at these articles and see if maybe they pertain to your problem :

https://support.mozilla.org/en-US/kb/accounts-blocked and : https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (4)

more options

Could you please explain what this relates to. No idea what issue you have for anything.....

more options

Solution eye oponami

takumi.fujiwara said

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Hi,

Would you please take a look at these articles and see if maybe they pertain to your problem :

https://support.mozilla.org/en-US/kb/accounts-blocked and : https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

more options

the problem was my VPN address, I an using NordVPN with a Canada server. once I changed to a US server everthing went fine

thanks

more options

takumi.fujiwara said

the problem was my VPN address, I an using NordVPN with a Canada server. once I changed to a US server everthing went fine

Thank you for letting us know what solved the problem for you - might be helpful to others with the same problem  !