This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Cannot Firefox Sync password reset: says emails bounce back, but they shouldn't ... email address is correct.

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Shadow110

more options

I cannot remember password. I tried to reset. I get a message that says "email returned/did I misspell it?" I didn't, it is not. I checked spam, nothing. Turned off spam filter, still nothing. It seems like something is stuck in limbo and needs a real "hard" reset so that an email will get to my inbox.

I cannot remember password. I tried to reset. I get a message that says "email returned/did I misspell it?" I didn't, it is not. I checked spam, nothing. Turned off spam filter, still nothing. It seems like something is stuck in limbo and needs a real "hard" reset so that an email will get to my inbox.

All Replies (1)

more options

Please contact @bugzilla : There is contact info in this and yes you do have to create a account @bugzilla and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq