This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Not able to print after updating

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya PHDChick

PHDChick
PHDChick
more options

I updated to 60.0.1 (64-bit) today. Immediately after updating, I stopped being able to print.

I tried updating the printer driver, didn't work, then I realized it was only in FireFox I could not print.

Followed all the instructions in KA http://mzl.la/1BAQqop

None of it solved the problem.

I then uninstalled and reinstalled FireFox, and restarted my computer after each and every step, just in case, and i still cannot print.

Firefox has been the only browser that works with all the sites I us daily, but I cannot print, therefore I cant do anything.

I updated to 60.0.1 (64-bit) today. Immediately after updating, I stopped being able to print. I tried updating the printer driver, didn't work, then I realized it was only in FireFox I could not print. Followed all the instructions in KA http://mzl.la/1BAQqop None of it solved the problem. I then uninstalled and reinstalled FireFox, and restarted my computer after each and every step, just in case, and i still cannot print. Firefox has been the only browser that works with all the sites I us daily, but I cannot print, therefore I cant do anything.

Solution eye eponami

I have issues on all sites. I am using salesforce, gmail, yahoo, even tried other random site, but nothing.

Some times it says it is a spooling error, other times a preview error and other times just a printing error. But the message always says “there was an error printing”

I ended up uninstalling and installing something like a business version of FireFox, and it resolved the printing issue.

But I tried everything else first and no luck

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

WestEnd
WestEnd
more options

I had no issue with FF printing in FF60.0.1. What site are you printing from?

Shadow110
Shadow110
more options

HI, please have a look :

PHDChick
PHDChick Nkolo motuna
more options

Solution eye oponami

I have issues on all sites. I am using salesforce, gmail, yahoo, even tried other random site, but nothing.

Some times it says it is a spooling error, other times a preview error and other times just a printing error. But the message always says “there was an error printing”

I ended up uninstalling and installing something like a business version of FireFox, and it resolved the printing issue.

But I tried everything else first and no luck