We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox will not get in contact with Google. It times out and I am using Win 10.

oldccrow77
oldccrow77
more options

Firefox will not interact with Google. I get this msg: Secure Connection Failed

The connection to www.google.com was interrupted while the page was loading. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I am using Win 10.

Firefox will not interact with Google. I get this msg: Secure Connection Failed The connection to www.google.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. I am using Win 10.

All Replies (1)

Wesley Branton
Wesley Branton
more options

There are multiple causes for this issue. It could be as simple as a date and time issue on your computer or it could be caused by your internet security software.

Troubleshooting steps can be found in the Secure connection failed and Firefox did not connect support documentation.