This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

3 downloads, all show error: damaged, eject disk

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya sfhowes

more options

cannot open Thunderbird app; get error message: damaged disk, eject; MacBook Pro 10.13.6; attempted to open the solution shown in forum for this version of Mac, but could not open.

cannot open Thunderbird app; get error message: damaged disk, eject; MacBook Pro 10.13.6; attempted to open the solution shown in forum for this version of Mac, but could not open.

All Replies (3)

more options
more options

I still got the same error. So, I simply moved the clickable Thunderbird icon into my Apps folder. I could then open it and it works.

After several attempts, I finally just moved the Thunderbird Icon in the downloaded volume into the Apps folder, clicked on it and it opened. I now have it installed.

Ezalaki modifié na mmii

more options

Not being a Mac user, I haven't had this problem. For future reference, this article may be useful:

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac