We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

firefox won't load most sites

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 12 views
  • Eyano yasuka ya FFus3r

BobbComicsfan
BobbComicsfan
more options

Most of my site won't load in Firefox (Latest version) and I get error messages with no text in the boxes. All my sites load easily in Chrome and Microsoft Edge, This just started last week. I am not using a proxy network, and my color settings for boxes and text are different.

Most of my site won't load in Firefox (Latest version) and I get error messages with no text in the boxes. All my sites load easily in Chrome and Microsoft Edge, This just started last week. I am not using a proxy network, and my color settings for boxes and text are different.
Bafoto sur écran jointes

All Replies (1)

FFus3r
FFus3r
more options

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.