We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Thunderbird freezes when attaching files from local Sync.com folder on mac OS 10.14

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya Wayne Mery

TimBKK500
TimBKK500
more options

When using Thunderbird for email, when I try to attach files from the local Sync.com folder on my MacBook Pro hard drive, the Thunderbird window which opens to allow me to select the files freezes once I click down into the Sync local folder. It happens nearly every time. This has happened only since I upgraded to OS 10.14 Mojave. This doesn't seem to happen when adding attachments from any other folders. The whole of Thunderbird freezes, and I have to force quit - which usually means I lose all the text in the draft email which I had written. Please can someone help!

When using Thunderbird for email, when I try to attach files from the local Sync.com folder on my MacBook Pro hard drive, the Thunderbird window which opens to allow me to select the files freezes once I click down into the Sync local folder. It happens nearly every time. This has happened only since I upgraded to OS 10.14 Mojave. This doesn't seem to happen when adding attachments from any other folders. The whole of Thunderbird freezes, and I have to force quit - which usually means I lose all the text in the draft email which I had written. Please can someone help!

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Ouch. Sounds like https://support.mozilla.org/en-US/questions/1238346 ?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

This should be fixed in version 60, which you can get from https://getthunderbird.com

Can you confirm it is fixed?