This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why Iam seeing "Your browser is being managed by your organization"

  • 5 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya JorgeDaniel

JorgeDaniel
JorgeDaniel
more options

I am watching that message on top of the option page in my Firefox Quantum Developer Edition installed on Windows 10 Pro, on my personal computer. I uninstalled it, cleaned up everything related to my Firefox and application profile, downloaded Firefox Quantum again and reinstalled, but the message is still there. And I cannot figure out why is it there or even where to see to figure out the source of it. By googling the message I found it but related to Chrome, so I installed Chrome for Developers, and realized that the message does not appear. How to fix it?

I am watching that message on top of the option page in my Firefox Quantum Developer Edition installed on Windows 10 Pro, on my personal computer. I uninstalled it, cleaned up everything related to my Firefox and application profile, downloaded Firefox Quantum again and reinstalled, but the message is still there. And I cannot figure out why is it there or even where to see to figure out the source of it. By googling the message I found it but related to Chrome, so I installed Chrome for Developers, and realized that the message does not appear. How to fix it?

All Replies (5)

alex_mayorga
alex_mayorga
  • Moderator
more options

Hi!

Do you use CCleaner on this computer?

Over at https://support.mozilla.org/es/questions/1259052?page=2#answer-1225064 in the Spanish forum it was found out that CCleaner's Easy Clean somehow corrupts the Firefox installation and causes this message to appear.

Please let us know if this solves your question.

Thanks!

Ezalaki modifié na alex_mayorga

JorgeDaniel
JorgeDaniel Nkolo motuna
more options

No. I don't use CCleaner and I don't want to install anything. I performed a full uninstall and full reinstall of Firefox and the annoying message appeared since the beginning, with the default installation.

Ahora que mencionas lo del foro en español, me percato de que escribí en el foro en español, habiendo instalado la versión en inglés y teniendo las opciones predeterminadas a inglés. No se qué le pasa. En paralelo me desaparecieron algunos bookmarks y se desorganizaron también (con la versión anterior, antes de reinstalarlo desde 0, borrando todo rastro de Firefox en Program Files y en AppData)

alex_mayorga
alex_mayorga
  • Moderator
more options

¡Hola!

¿Qué aparece en la página about:policies de tu Firefox?

¡Gracias!

JorgeDaniel
JorgeDaniel Nkolo motuna
more options

Holaalex_mayorga said

¡Hola! ¿Qué aparece en la página about:policies de tu Firefox? ¡Gracias!

Hola Alex. Aparece "Active" al tope de la página y seguido esto:

"The Enterprise Policies service is active but there are no policies enabled."

Gracias!

JorgeDaniel
JorgeDaniel Nkolo motuna
more options

alex_mayorga said

Hi! Do you use CCleaner on this computer? Over at https://support.mozilla.org/es/questions/1259052?page=2#answer-1225064 in the Spanish forum it was found out that CCleaner's Easy Clean somehow corrupts the Firefox installation and causes this message to appear. Please let us know if this solves your question. Thanks!

Hola Alex de nuevo. Seguí ese hilo y vi que un problema parecido venía como resultado de un certificado que instalaba Avast y recordé que por lo instalé error (por no destildar una opción al instalar los controladores y software de la placa base) y lo desinstalé inmediatamente... ¿Puede tener que ver eso? Ecuentro la carpeta de Avast en ProgramData pero el software ya no está... y tampoco Firefox. En fin, si el problema (o no problema) viene por ahí me gustaría poder identificarlo y eliminarlo, además de que es muy confuso ese mensaje porque está indicando que alguien ajeno, o superior al dueño del equipo está controlándolo cuando en realidad no es así. Debería ser más específico. Aquí está el hilo que hace referencia al Avast, aclaro que no es lo que yo estoy viendo, pero por si puede tener que ver:

https://support.mozilla.org/es/questions/1258095#answer-1220872

Gracias. Saludos!