This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

@me account outgoing server issues

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya sytrusze

sytrusze
sytrusze
more options

I am able to receive but not send any mails from Thunderbird with me sytrusze@me.com account.

Yes, I have enabled 2FA and generated a thunderbird password within my apple settings but I am getting an error upon sending. I've tried removing the @me.com part but with no luck. I've followed a bunch of articles found on google but with no luck.

Any ideas?

ps. wasnt able to upload attachments so I've put them here; https://www.dropbox.com/s/93dj848itcibzf9/2019-07-02%2001_37_58-Account%20Settings.png?dl=0 https://www.dropbox.com/s/18por0artdj134z/2019-07-02%2001_38_51-Alert.png?dl=0

I am able to receive but not send any mails from Thunderbird with me sytrusze@me.com account. Yes, I have enabled 2FA and generated a thunderbird password within my apple settings but I am getting an error upon sending. I've tried removing the @me.com part but with no luck. I've followed a bunch of articles found on google but with no luck. Any ideas? ps. wasnt able to upload attachments so I've put them here; https://www.dropbox.com/s/93dj848itcibzf9/2019-07-02%2001_37_58-Account%20Settings.png?dl=0 https://www.dropbox.com/s/18por0artdj134z/2019-07-02%2001_38_51-Alert.png?dl=0

Solution eye eponami

I fixed it. For some reason there was a different mail in the From section in my draft mail...I changed it to the right mail and it works fine now.

Thank you!

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

You have applied an app password and changed the smtp User name to the part of the address before the @, so I can't immediately see what's wrong. See if the discussion here offers any insight.

The Alert suggests the From address, sy****@me.com, is not the same as the one for the smtp on which the account is sending. A similar error has appeared elsewhere when the account has a Reply-To address that isn't 'verified'.

sytrusze
sytrusze Nkolo motuna
more options

Solution eye oponami

I fixed it. For some reason there was a different mail in the From section in my draft mail...I changed it to the right mail and it works fine now.

Thank you!