This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

JPEG photos will not save onto my computer

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 5 views
  • Eyano yasuka ya cor-el

more options

Please help! Just recently Firefox will not allow me to save jpeg photos from online to my computer. It saves as a weird HTML file that cannot be used. It's sooo frustrating!!

Please help! Just recently Firefox will not allow me to save jpeg photos from online to my computer. It saves as a weird HTML file that cannot be used. It's sooo frustrating!!
Bafoto sur écran jointes

All Replies (4)

more options

Index is just the file name on the remote site (Google's cache), it just misses the extension to view properly in Windows Explorer, try to save it as image.png. However Google Images shows only thumbnails to prevent copyright issues, you should visit the original site or use a different search engine like DuckDuckGo for image search.

more options

The screenshot you posted could indicate that this image in a SVG image (i.e. a text file with SVG code) and not a normal image with a .jpg or .png or other valid image file extension.

more options

web images from Google save as a .webp which is far from useful. Can I save as png or jpeg?

more options