This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I have downloaded the Thunderbird .exe fie, but I can't get it to run

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya Matt

more options

I have just updated my computer, and am re-installing my main programs. I have downloaded the Thunderbird file 3 times now, but I get a "save" rather than a "run" prompt, and when I try and open the file from the folder, it does nothing. No idea why it isn't working!

I have just updated my computer, and am re-installing my main programs. I have downloaded the Thunderbird file 3 times now, but I get a "save" rather than a "run" prompt, and when I try and open the file from the folder, it does nothing. No idea why it isn't working!

All Replies (1)

more options

probably being corrupted by your anti virus. Are you downloading from Thunderbird.net