This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

The Bookmarks from my old computer have been transported to my new computer as a folder; how do i install them?

more options

A technician moved data from my dead computer to my new one (both Windows 10), My Firefox Bookmarks are in a folder called "Favorites" on the desktop. I tried to copy this into Firefox Bookmarks, but it doesn't open up into subfolders, etc., like it was in the old computer & in the desktop "Favorites" folder. There is also an "Old Firefox Data" folder on the desktop & it contains a list of "bookmarks***.jsonlz4" backups, but they are all at least a year old. Obviously, I am computer illiterate & completely lost.

A technician moved data from my dead computer to my new one (both Windows 10), My Firefox Bookmarks are in a folder called "Favorites" on the desktop. I tried to copy this into Firefox Bookmarks, but it doesn't open up into subfolders, etc., like it was in the old computer & in the desktop "Favorites" folder. There is also an "Old Firefox Data" folder on the desktop & it contains a list of "bookmarks***.jsonlz4" backups, but they are all at least a year old. Obviously, I am computer illiterate & completely lost.

Solution eye eponami

If the technicians left you the Old Firefox Data folder, the Back up and restore information in Firefox profiles page has the instructions that you're looking for.

That folder should be a copy of your previous Firefox data from your old computer.

Hope this helps.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

more options

Solution eye oponami

If the technicians left you the Old Firefox Data folder, the Back up and restore information in Firefox profiles page has the instructions that you're looking for.

That folder should be a copy of your previous Firefox data from your old computer.

Hope this helps.