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After reinstalling Windows 10, Thunderbird is hanging everytime I click on an item

  • 3 biyano
  • 1 eza na nkokoso oyo
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  • Eyano yasuka ya christ1

ficje
ficje
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No details. I open Thunderbird 68.3.0 (it appeared some versions earlier), I click on an item and I get the message that Thunderbird is not responding!

No details. I open Thunderbird 68.3.0 (it appeared some versions earlier), I click on an item and I get the message that Thunderbird is not responding!

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

ficje
ficje Nkolo motuna
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Windows Defender. Prior to reinstalling Windows 10 it was AVG.

christ1
christ1
  • Top 25 Contributor
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Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?