This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Authentication failed

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya christ1

wlb122
wlb122
more options

I have a number of gmail accounts. One of them is of the form xxx@gmail.com. The others use a different domain that is a Google Drive account. They have the form xxx.@ucwc-pa.org. Since updating 68.4.1 Mac 64 bit the xxx.@ucwc-pa.org ones fail with "Failure with connecting to server imap.gmail.com". I've tried restarting Thunderbird in safe mode which did not help. I tried rebooting the Mac to safe mode and that did not help. I tried deleting and recreating one of the accounts that fails and that failed. I can use a browser to get emil from each of the accounts that fail using Googles gmail.com web page.

I have a number of gmail accounts. One of them is of the form xxx@gmail.com. The others use a different domain that is a Google Drive account. They have the form xxx.@ucwc-pa.org. Since updating 68.4.1 Mac 64 bit the xxx.@ucwc-pa.org ones fail with "Failure with connecting to server imap.gmail.com". I've tried restarting Thunderbird in safe mode which did not help. I tried rebooting the Mac to safe mode and that did not help. I tried deleting and recreating one of the accounts that fails and that failed. I can use a browser to get emil from each of the accounts that fail using Googles gmail.com web page.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.