This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Starting today, Netflix will not run on Firefox—red loading circles goes and goes, but won't load.

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 25 views
  • Eyano yasuka ya FredMcD

more options

Starting today, Netflix will not run on Firefox. At first I got an error message from Netflix saying to update Firefox, but it's already up to date. Now, the red "loading" circle goes around and around, but the show won't start AND the error message no longer appears. Netflix works fine on Chrome, but I'd rather be using Firefox.

Starting today, Netflix will not run on Firefox. At first I got an error message from Netflix saying to update Firefox, but it's already up to date. Now, the red "loading" circle goes around and around, but the show won't start AND the error message no longer appears. Netflix works fine on Chrome, but I'd rather be using Firefox.

All Replies (1)

more options

Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

This article is no longer maintained, so its content might be out of date.


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}