This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Multi-Account Containers Not Working

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya HicHic

more options

I can't seem to get the firefox multi-account containers add-on to work. I've tried uninstalling and reinstalling multiple times and closing a re-opening the browser. I've tried disabling all other add-ons in case they were interfering and, as far as I know, I have the most recent version of the browser. It shows it installing and then nothing happens and the container symbol doesn't show up. What's going wrong?

I can't seem to get the firefox multi-account containers add-on to work. I've tried uninstalling and reinstalling multiple times and closing a re-opening the browser. I've tried disabling all other add-ons in case they were interfering and, as far as I know, I have the most recent version of the browser. It shows it installing and then nothing happens and the container symbol doesn't show up. What's going wrong?

Solution eye eponami

You aren't using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) because containers do not work in PB mode ?

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

more options

Another user reported having issues with multi account containers, so I think it's a bug. I'll add your post to the list as part of the bug report. Sorry about that.

more options

Solution eye oponami

You aren't using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) because containers do not work in PB mode ?

more options

Thanks cor-el! That worked perfectly! :)