This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

File download problem

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya FredMcD

rhodelta
rhodelta
more options

When I try to download a file the dialog box opens but the "Save File" button never activates.

When I try to download a file the dialog box opens but the "Save File" button never activates.
Bafoto sur écran jointes

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?