This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

A new version of Firefox just appeared. Bookmarks gone, homepage changed.

more options

I just brought up FF browser. It appears as if just installed. All bookmarks gone, Homepage changed, 'Welcome, new person', etc. How do I get all my old settings bacl?

''I just brought up FF browser. It appears as if just installed. All bookmarks gone, Homepage changed, 'Welcome, new person', etc. How do I get all my old settings bacl?

All Replies (1)

more options

Type about:profiles in the URL bar and hit Enter.

Do you have two Profiles?
If so, open the other one which isn't the Default Profile by suing the Launch profile in a new browser to see if your bookmarks and other user data is there.
And if that is the case, you can use the Set as default profile to go back to Firefox using that profile.

If you have more than two Profiles please provide a screenshot of that about:profiles internal page.
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem