This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Security Error

Uncle Paul
Uncle Paul
more options

When I use firefox and go to "https://mediacomcable.com" then click on "MY ACCOUNT" it pops up with a button "MEDIACOM ID". When selected it redirects me to ans https://sso.mediacoms...." web site. this redirect gives the error

"An error occurred during a connection to sso.mediacomcable.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP"

performing the same steps with Microsoft/Windows Edge works fine giving the prompts for logging in

I cannot find this error in any of the mozilla documents.

Any great ideas? Thanks Paul Davidson

When I use firefox and go to "https://mediacomcable.com" then click on "MY ACCOUNT" it pops up with a button "MEDIACOM ID". When selected it redirects me to ans https://sso.mediacoms...." web site. this redirect gives the error "An error occurred during a connection to sso.mediacomcable.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP" performing the same steps with Microsoft/Windows Edge works fine giving the prompts for logging in I cannot find this error in any of the mozilla documents. Any great ideas? Thanks Paul Davidson

Solution eye eponami

After much testing I have found my own solution. The mediacom sso website fails when in a private window. I had the "always use Private Browsing turned on."

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

Uncle Paul
Uncle Paul Nkolo motuna
more options

Solution eye oponami

After much testing I have found my own solution. The mediacom sso website fails when in a private window. I had the "always use Private Browsing turned on."

FredMcD
FredMcD
more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

FatFreddysCat
FatFreddysCat
more options

I have the same problem with the same website and this did not solve my problem. update edit: Problem was BitDefender antivirus. Mediacom is the only website I have had a problem with since I switched from Avast about 4 months ago.

Ezalaki modifié na FatFreddysCat