This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

No picture for videos

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya AntonyMan

pyor66
pyor66
more options

Windows 10 ver 2004; Firefox 80.0.1 (64 bit) Hi

Videos in facebook and other apps don't work properly. The opening still is OK but as soon as I press 'Play' the progress bar displays movement and sound is present but no picture appears. If I point the cursor at the progress bar a thumbnail appears but no screen images. I have followed the tips on several previous posts to no avail.

Advice gratefully appreciated

Windows 10 ver 2004; Firefox 80.0.1 (64 bit) Hi Videos in facebook and other apps don't work properly. The opening still is OK but as soon as I press 'Play' the progress bar displays movement and sound is present but no picture appears. If I point the cursor at the progress bar a thumbnail appears but no screen images. I have followed the tips on several previous posts to no avail. Advice gratefully appreciated
Bafoto sur écran jointes

All Replies (2)

pyor66
pyor66 Nkolo motuna
more options

It doesn't seem as though I am about to receive a response/ solution to my problem. However, can anyone suggest another site where I can get advice ?

AntonyMan
AntonyMan
more options

I have always problem with videos in FB. I see images but It always crawling and it's very slow response. Maybe you try to open somehow the link in other player.