This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Lost saved user name and password after refreshing

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya FredMcD

more options

I refreshed Firefox a couple of days ago. I lost my saved user name and password in some of the websites. How can I make Firefox to display saved user name and password as before refreshing?

I refreshed Firefox a couple of days ago. I lost my saved user name and password in some of the websites. How can I make Firefox to display saved user name and password as before refreshing?

All Replies (1)

more options

wli2306 said

I lost my saved user name and password in some of the websites

How many were lost? Were they old entries or newer?


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible