This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

New version won't open on MacOS 10.13

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya mail783

more options

I downloaded the recent Thunderbird update and now it won't open at all. I get the spinning wheel.

Thanks, Jean

I downloaded the recent Thunderbird update and now it won't open at all. I get the spinning wheel. Thanks, Jean

Ezalaki modifié na Wayne Mery

All Replies (4)

more options

So your MacOS version is 10.13? Does starting Thunderbird in safe mode help ?

more options
more options

I've lost my old Thunderbird trying to install the new. I am running Sierra 10.13.6