Unable to send message
Good afternoon everyone,
I am having a problem with thunderbird, hopefully someone will come up with a fix.
After updating thunderbird last week, I can't send e-mail. Only comunicate I have is "unable to send a message". Nothing with SMTP server etc...
What I tried: -reinstall of thunderbird -downgrade to lower versions (even before 78) -disabling firewall and antivirus -tried on outlook and mailbird, on both clients everything works fine. Problem persists only on thunderbird
I need thunderbird to work, since few of my must have applications are set to work with it and won't work with other clients. All the setting are correct, I doublechecked and also configured to other mailing clients. All fine on those. Not at problem with hosting since I have 4 more computers using the same domain, setting etc and also updated version of thunderbird. Everything works fine over there.
Any ideas ?
All Replies (10)
I have the same problem. I can sometimes send the email if I add a bcc to myself. Or if that doesn't work, write an email to myself and try sending it, then try sending the email I really want to send. There is no rhyme or reason to what I am doing, but eventually I am able to send the email.
This is not a solution to the problem, but something to try until they fix the problem.
Hey,
So I fixed my issue.
I tried everything but in the end what fixed it was to go to AppData\Local\Temp and then delete the messages stuck there. Not sure why this helped because I still had free space on drive but it fixed it for me.
bartosz.rogalski.pilica said
Hey, So I fixed my issue. I tried everything but in the end what fixed it was to go to AppData\Local\Temp and then delete the messages stuck there. Not sure why this helped because I still had free space on drive but it fixed it for me.
That is very strange. Did you take any screen shots or have a sense of how many files where there?
I did not take screenshots but over 500
I have over 100 files there. Are there specific file types that you deleted? I received a warning about deleting a file that was shared.
JohnnyBeau said
I have over 100 files there. Are there specific file types that you deleted? I received a warning about deleting a file that was shared.
For me the e-mails had thunderbird icon because those were like draft messages stuck there. As far as I remember they had .eml extenson
bartosz.rogalski.pilica said
JohnnyBeau said
I have over 100 files there. Are there specific file types that you deleted? I received a warning about deleting a file that was shared.For me the e-mails had thunderbird icon because those were like draft messages stuck there. As far as I remember they had .eml extenson
I can't find any files like that in AppData. Thanks for getting back to me quickly.
Make sure you go to Appdata/Locac/Temp because this is where they were in my case.
Or just open explorer and use %temp% it will get you over there directly
bartosz.rogalski.pilica said
Make sure you go to Appdata/Locac/Temp because this is where they were in my case. Or just open explorer and use %temp% it will get you over there directly
I went to
C:\Users\...\AppData\Local\Temp
but I could not find any Thunderbird icons or .eml extensions.
Does anyone else have any success? The time wasn't wasted because I learned a few things in the process. Thank you again