Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

email pop-up

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Matt

halglatzer
halglatzer
more options

Why does this message keep popping up?

"The messages you have deleted can be purged from disk. This operation will save about 258 MB of disk space. Select the option below to let Thunderbird do this automatically without asking you."

I don't want Thunderbird to do this automatically without asking me. But there is no option to make it my choice.

I can "empty trash" any time, and I do. How is this pop-up offer different from that.

I did click to have Thunderbird do this -- once. But the pop-up continues to appear every time I click to delete a message. Surely Thunderbird "saved" all those megabytes of disk space the first time I had it do so.

Why does this message keep popping up?

Why does this message keep popping up? "The messages you have deleted can be purged from disk. This operation will save about 258 MB of disk space. Select the option below to let Thunderbird do this automatically without asking you." I don't want Thunderbird to do this automatically without asking me. But there is no option to make it my choice. I can "empty trash" any time, and I do. How is this pop-up offer different from that. I did click to have Thunderbird do this -- once. But the pop-up continues to appear every time I click to delete a message. Surely Thunderbird "saved" all those megabytes of disk space the first time I had it do so. Why does this message keep popping up?

Ezalaki modifié na Matt

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Despite the language, you are being asked to allow compacting of the folder. An essential housekeeping function. It really has nothing to do with your deleted mail, although deleting mail from a folder does increase the likely hood the wasted space in the folder will trigger the prompt.

See https://support.mozilla.org/en-US/kb/compacting-folders