This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox is going white

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 7 views
  • Eyano yasuka ya FredMcD

MadBostard
MadBostard
more options

Hello my firefox when on a web page goes pure whiteincluding tool bars the lot just 1 big white rectangle out side the firefox box is perfectly normal and it goes away after a few seconds any one able to help me seems to be mostly on Ebay website for some reason. Thanks

Hello my firefox when on a web page goes pure whiteincluding tool bars the lot just 1 big white rectangle out side the firefox box is perfectly normal and it goes away after a few seconds any one able to help me seems to be mostly on Ebay website for some reason. Thanks

All Replies (1)

FredMcD
FredMcD
more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?