Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

SENT FOLDER ALWAYS EMPTY

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 5 views
  • Eyano yasuka ya Toad-Hall

redoc
redoc
more options

"Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors."

Have no idea what changed but I get this no every temp. Have 10 temp folders. Cannot even drag a sent email into the sent folder. Have tried everything I've seen on here. Folder selection is to that folder in set up.

Thanks

mrredoc@sbcglobal.net

"Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors." Have no idea what changed but I get this no every temp. Have 10 temp folders. Cannot even drag a sent email into the sent folder. Have tried everything I've seen on here. Folder selection is to that folder in set up. Thanks mrredoc@sbcglobal.net

All Replies (2)

dscotese
dscotese
more options

Do you have old email in your sent folder? I didn't think it was a folder in the filesystem, but this makes it sound like it is a filesystem folder. There is a folder in your filesystem that holds thunderbird profiles (I think it's actually called "profiles") and if you visit it, you may find problems with the permissions or perhaps the amount of disk space it's allowed to use.

On my computer, C:\Users\%userDir%\AppData\Roaming\Thunderbird is where the Profiles directory is located.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

If this is an imap mail account then reselect as subscribed. Right click on imap mail account name folder in Folder Pane and select 'Subscribe' click on 'Refresh' select the 'Sent' folder and click on 'Subscribe' click on OK

Now check the account settings: Right click on imap mail account name folder in Folder Pane and select 'Settings' Select 'Copies & Folders' Select: 'Place a copy in' Select 'Other' and choose the 'Sent folder on the account'

Restart Thunderbird.