This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Google acounts

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Archit

more options

I am trying to recover my Google account . I reset my password and then I got off my phone then when I went to sign in it would not let me so ibstopped then I lost my phone . I got a hold of an other phone it was the same phone as my last one.I tried to access my account .So I have not been able to sign in since then. One more thing my in recovery it asked for my phone number .I don't have time on my phone so I can't access my account with phone number

I am trying to recover my Google account . I reset my password and then I got off my phone then when I went to sign in it would not let me so ibstopped then I lost my phone . I got a hold of an other phone it was the same phone as my last one.I tried to access my account .So I have not been able to sign in since then. One more thing my in recovery it asked for my phone number .I don't have time on my phone so I can't access my account with phone number

Solution eye eponami

Hello Mike,

Unfortunately it seems like this may be an issue from Google's side and i don't think this has to do with Firefox. If you are talking about Google Account/Gmail and not about Firefox accounts, this is an issue Google should look into. Please go to Google's support page for further assistance.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

more options

Solution eye oponami

Hello Mike,

Unfortunately it seems like this may be an issue from Google's side and i don't think this has to do with Firefox. If you are talking about Google Account/Gmail and not about Firefox accounts, this is an issue Google should look into. Please go to Google's support page for further assistance.