We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Still can't get back old bookmarks

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 5 views
  • Eyano yasuka ya cor-el

more options

My bookmarks completely disappeared this morning. I have tried all the restore options and nothing is working. There are not even default bookmarks. Any time I try to access an old backup date it tells me it can't perform the function. And under the Bookmark menu there is no "Manage Bookmarks" at the bottom as suggested. Anyone else experiencing this. Any fix? It is Firefox 78.10 if thAt makes a difference.

My bookmarks completely disappeared this morning. I have tried all the restore options and nothing is working. There are not even default bookmarks. Any time I try to access an old backup date it tells me it can't perform the function. And under the Bookmark menu there is no "Manage Bookmarks" at the bottom as suggested. Anyone else experiencing this. Any fix? It is Firefox 78.10 if thAt makes a difference.

All Replies (4)

more options

What is your o.s.? Is it a mac, due to the FF version you cited?

more options

Desktop Mac

more options

There may be another profile in FF that has your data but did not launch. Instead a blank generic profile did. But this is only an assumption

go to the following url, and launch an inactive profile listed to see if it contains your data

about:profiles

more options