This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox extensions

keithbates
keithbates
more options

Can't download my Alectra Utilities bill to Soda PDF, but I can download in Opera, Microsoft Edge, and Chrome. I prefer to use Firefox.

Can't download my Alectra Utilities bill to Soda PDF, but I can download in Opera, Microsoft Edge, and Chrome. I prefer to use Firefox.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi, what is Firefox doing instead? For example:

  • clicking the download button doesn't do anything
  • Firefox opens the PDF in a tab instead
  • Firefox saves the file without providing the opportunity to open it in Soda PDF
  • Firefox hands over the file but it cannot be opened (error displayed by Soda PDF)
  • something else?