We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

firefox crashes constantly

more options

Firefox 90.0.2 crashes constantly since last update, Crashes several times an hour no matter what site I visit

Firefox 90.0.2 crashes constantly since last update, Crashes several times an hour no matter what site I visit

Solution eye eponami

Well after all day trying to solve this problem I uninstalled malwarebytes and now everything works fine. Either malwarebytes is not compatible with windows 10 or I got a corrupt file. Either way my problem is solved for now at least. Thank You Seburo

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Solution eye oponami

Well after all day trying to solve this problem I uninstalled malwarebytes and now everything works fine. Either malwarebytes is not compatible with windows 10 or I got a corrupt file. Either way my problem is solved for now at least. Thank You Seburo